Day-Shift n. A work schedule that begins anywhere from very early morning on, and may end as late as 11:00 PM. For example, 8:30 AM to 5:00 PM.
Department n. A subdivision within the STORE that has a common PRODUCT theme or responsibility.
NOTE: For example:
- Bakery, a.k.a
Baker's Oven
- Bulk Foods
- Customer Service
- Dairy/Frozen
- Deli, a.k.a
The Deli
andCarry Out Cafe
- Floral, a.k.a
Petal Works
- Front-End (Cashiers and Cart Boys)
- General Merchandise (a.k.a. GM)
- Grocery
- Meat, a.k.a
Butcher's Block
(may include Sea Food) - Pharmacy
- Price Control
- Produce, a.k.a
Garden Fresh Produce
- Receiving
- Sea Food, a.k.a
Captain's Choice
(may be included in Meat) - Security
Department Manager n. The person in charge of running a DEPARTMENT by ordering PRODUCTS and SUPPLIES, managing INVENTORY, SCHEDULING EMPLOYEES, etc.
Discontinued n. An ITEM that will no longer be sold once on-hand supplies are depleted.
NOTE: Discontinued ITEMS are easily identified by their SHELF TAG, which clearly says "Discontinued." When you encounter one, fill the SHELF, then, if there's any left over, take your MARKER and write a large
Occasionally, you'll be standing in the aisle holding something for which you can't find a HOLE on the SHELF. Is it NEW, or Discontinued?
Don't guess. Always ask the GROCERY MANAGER, if present. At his instruction (only), you may receive permission to
So, as appropriate, either write
DISC.(for
Discontinued) on the CASE. The remainder goes with any other DISCONTINUED ITEMS on the RACK in RECEIVING.
Occasionally, you'll be standing in the aisle holding something for which you can't find a HOLE on the SHELF. Is it NEW, or Discontinued?
Don't guess. Always ask the GROCERY MANAGER, if present. At his instruction (only), you may receive permission to
DISC.it, as above. But, you can't Discontinue an ITEM yourself, just because you can't find it!
So, as appropriate, either write
Newon the un-found ITEM'S CASE, if you know for sure its a NEW ITEM, or, as a last resort, write
N.O.S.for NOT-ON-SHELF. Both N.O.S. and NEW designations go into the NEW ITEMS RACK in the BACK ROOM, and someone else (e.g., the GROCERY MANAGER) will eventually sort out what should be done with them.
Discount TAG n. 1. A special yellow TAG that overlays a PRODUCT'S usual UPC code, so that the special DISCOUNT PRICE rings up at the checkout registers. Typically used for ITEMS on the MARK DOWN RACK. 2. A SHELF TAG that shows a reduced PRICE because the ITEM is ON SALE, DISCONTINUED, etc.
Display n. A prominent arrangement of a single PRODUCT or PRODUCT LINE, intended to attract the CUSTOMER'S attention and encourage purchase, typically accompanied by an ON SALE or DISCOUNTED price, BOGO, or other incentive detailed in the SIGN or SHELF TAG. Examples include 3-WAY, AISLE STACK, END-CAP, EVZ, FAST-WALL, SHIPPER, and WING. —v. To show in a noticeable way.
Display Sign n. The largest sized TAG, about half the size of a sheet of paper, and which fits into the frames of both DUCK-FOOT and GOOSE-NECK SIGN HOLDERS. Often shortened to just Sign:
Get a sign for that.
Distribution n. A quantity of PRODUCT received with the usual LOAD, but which was not specifically ordered. Rather, it is something that the central office apportions among all STORE branches and requires each STORE to put on DISPLAY and sell. Compare MISPICK.
Drop v. To gently lower or set down, albeit expressed with dramatic exaggeration:
Drop that pallet under the mezz.
NOTE:
If you take a PALLET out onto the FLOOR, you should always immediately Drop it as soon as you arrive wherever you're going. Dropping it avoids trouble. Plus, it is an OSHA requirement.
Don't leave a PALLET jacked up, or the STORE may be liable for any CUSTOMER injury. For instance: suppose and a kid walks by, pulls the Drop release lever and causes your full PALLET to land on a sibling's toe. Bad.
If you take a PALLET out onto the FLOOR, you should always immediately Drop it as soon as you arrive wherever you're going. Dropping it avoids trouble. Plus, it is an OSHA requirement.Don't leave a PALLET jacked up, or the STORE may be liable for any CUSTOMER injury. For instance: suppose and a kid walks by, pulls the Drop release lever and causes your full PALLET to land on a sibling's toe. Bad.DSD n.
Direct Store Delivery,as coded on SHELF TAGS. That is, it's the VENDOR, and not STOCK CLERKS, who (usually) puts that ITEM on the SHELF.
Duck-Foot n. The shortest SIGN HOLDER, which has no stem, but just a white frame and a base with a triangular tab that slides under a STACK of PRODUCT:
You'll need a duck-foot sign holder.Compare GOOSE-NECK.
NOTE: Typically used under the bottom layer of a DISPLAY on a WING BASE. Also at the bottom of an END-CAP, FAST-WALL or EVZ DISPLAY. The Duck-Foot gets a copy of the same SIGN DISPLAYED in the GOOSE-NECK that's inserted above, at the base of the BACKDROP. AISLE STACKS do not get a Duck-Foot; instead, they always TAKE a regular, GOOSE-NECK SIGN HOLDER.
Dummy Box n. A long CARDBOARD BOX, usually plain white. They are RECEIVED as a SUPPLY in as a shrink-wrapped stack of flat cutouts. When assembled by folding, each one forms a rectangular prism that is used as a filler or spacer in the back of a SHELF'S HOLE to make it shallower.
NOTE: The basic idea is to change the CASE MODULUS of the HOLE, by cutting down the number of CASES or additional partial CASES needed to fill it.
Dummy Boxes save the STORE money because they provide a simple, fool-proof way to avoid THROWING too much INVENTORY to the SHELF.
Multiple Dummy Boxes may be STACKED vertically to provide a more even back-wall surface, and/or horizontally to further reduce the depth of the HOLE. Whether or not they're STACKED vertically often depends on the size, shape and/or weight of the ITEM that goes in that particular SPOT. Sometimes—especially on the top SHELF—they may be intentionally not STACKED vertically, in order to provide a buffer area for stashing a slight excess of one, two, or a few extra. Be careful, though. They're not capable of supporting much weight, so pilling on pickle jars is a no-no.
Dummy Boxes save the STORE money because they provide a simple, fool-proof way to avoid THROWING too much INVENTORY to the SHELF.
Multiple Dummy Boxes may be STACKED vertically to provide a more even back-wall surface, and/or horizontally to further reduce the depth of the HOLE. Whether or not they're STACKED vertically often depends on the size, shape and/or weight of the ITEM that goes in that particular SPOT. Sometimes—especially on the top SHELF—they may be intentionally not STACKED vertically, in order to provide a buffer area for stashing a slight excess of one, two, or a few extra. Be careful, though. They're not capable of supporting much weight, so pilling on pickle jars is a no-no.
TRUE STORY: If you're new, you might be tempted to remove one of these things the first time you find one. I did. Then it was explained to me: they're supposed to be there. Talk about feeling like a dummy!
Dummy Up v. To create a DISPLAY that appears to be SOLID, but uses far less PRODUCT by virtue of a false front and interior supports. Supports may be widely-spaced columns comprised of PRODUCT cans or BOXES, or empty PRODUCT CASES set between intervening layers of GLASS:
Hollow out the detergent and dummy it up.
Dustpan n. An open-ended pivoting receptacle with a medium handle into which dust and debris may be swept using a BROOM. See CLEAN-UP.