G    

G n. Garbage. See CODE-G, GARBAGE COMPACTOR.

Gang-Lift v. To lift multiple ITEMS at once—as from a CASE—by using two hands to squeeze the first and last ITEM towards one another, so that intervening ITEMS are held in place by friction, and all may be moved together as a single unit: Gang-lift Cheerios to throw half a case at once —n. Any lift so made.

NOTE: The beauty of a Gang-Lift is it's fast. Two grabs may be all it takes to empty an entire CASE. Squeeze down low, as contents tend to settle. Thus, the bottoms of BOXES are generally firmer than the tops. If a CASE is tight, and you're sure all of it will GO, rip open the CASE'S corner to create enough space to slide your hands in down opposite sides.

Candidates? General Mills breakfast cereals are CASED on trays with a banded covers specifically to enable such rapid handling. Then there's, elbow macaroni, boxed macaroni and cheese, dog biscuits, and so on.

Cautions: Be gentle—don't squish, bend or disfigure anything! Also, watch out for slippery ITEMS that may squirt out like playing cards out of a bad shuffle, forcing you to play 52 Pick-Up with the whole bunch. Better to reduce the number of units you lift at once.

Garbage n. See CODE-G, GARBAGE COMPACTOR.

Garbage Compactor n. A usually locked chute down which DEPARTMENTS may toss their garbage whenever the M.O.D. unlocks it and calls a CODE-G.

NOTE:

The compactor is kept locked to minimize SHRINK, which may include the accidental or intentional dumping of viable PRODUCT.

There are stories of rogue NIGHT CREWS (always at some other STORE, of course) who would occasionally trash portions of LOAD rather than take the time to THROW it. Urban legend? You decide.

Gate n. Any of the roll-up tambour-style metal portcullis doors in the RECEIVING DEPARTMENT, which, when unlocked and opened via its hanging looped chain mechanism, provide via an adjustable cross-over plate approximately level walk-in access to the trailers brought by the TRUCK. The normal state of the Gate is closed and ARMED.

General Merchandise n. The DEPARTMENT that deals with inedible non-perishables such as toothbrushes, shampoos, makeup, toys, CLIP STRIPS of ITEMS hanging from SHELVES around the STORE, and so on. Also simply GM.

Get Around v. In general, to make a complete circuit of either the entire STORE, or your DEPARTMENT'S area of responsibility. Specifically, to tidy up and BLOCK those areas: Be sure to get around. (E.g., at the end of your shift.) See also, WALK THE STORE.

Gift Card n. A plastic, limited-use debit card issued by the STORE for certain fixed amounts and which may be purchased by anyone from the CUSTOMER SERVICE DESK. Once activated, Gift Cards may subsequently be used at any branch of the STORE to pay for purchase amounts up to the face value of the card, either all at once, or incrementally on several occasions.

NOTE: In some circumstances a Gift Card may be awarded by STORE management. For instance, at present, as part of a STORE loyalty incentive program, a Gift Card worth $25 is awarded weekly to the winner of a random receipt drawing among ASSOCIATES who enter their checkout register tapes showing current purchases of $50 or more using their personal BONUS CARD. I've won it a few times. It's nice!

Also, a few other times I've been awarded a $5 Gift Card by a Front-End Manager as a small token of appreciation for helping out in ways above and beyond the call of my usual duties. Again, very nice!

For more about Gift Cards, see:
http://www.topsmarkets.com/shareddev/sharedcontent/Giftcards/aboutgiftcards.cfm

Glass n. From PLEXIGLASS. Thick, slightly flexible plastic sheets are pre-cut to size, some with two rounded corners, for use in DISPLAYS, where they are laid horizontally to separate and support STACKED layers of PRODUCT. Also, PLEXI.

Glider n. See RUNNER.

GM n. See GENERAL MERCHANDISE: (Page:) Someone from GM please call extension 300.

Go v. When the entire contents one or more full or partially-full CASES completely fits in the available space or SPOT on the SHELF: It'll go, or sometimes Make it go. See also HIDE, JAM, LAY-IN, MAKE IT GO.

Goodwill n. A CUSTOMER'S desire to return to a place of business where they have been well served. Customer goodwill keeps us in business!

Goose-Neck n. A SIGN HOLDER whose frame is elevated on a long, either fixed-length or adjustable support. See also DUCK-FOOT.

Grocery n. 1. You know: a STORE where you can buy food and stuff. 2. The NON-PERISHABLES DEPARTMENT: (Page) Someone from Grocery please take the call holding on 801.

NOTE: Up until a hundred years or so ago, a Grocery was a tavern, or place to procure liquor! Wow—our INVENTORY sure has changed!

Grocery Manager n. The immediate boss of STOCK CLERKS, including all those on both DAY-SHIFT and NIGHT CREW. The Grocery Manager gives instructions, handles PRODUCT ordering using the GUN, interacts with VENDORS, manages INVENTORY, directs the building of DISPLAYS, etc.

Gun n. A special hand-held BARCODE SCANNER that is Wi-Fi connected to the STORE'S computer, and which can be used to obtain PRICING, INVENTORY, or other PRODUCT information, or to place orders for PRODUCTS, update INVENTORY counts, etc. Typically used by DEPARTMENT or STORE MANAGERS. See also BACK-STOCK, INVENTORY, NEGATIVE ORDER WORKSHEET, OVERSTOCK: Put that in the gun.

NOTE: There are some things you just can't say over the STORE'S PA. Like Garbage—we call it CODE-G, remember?

Well another no-no would be Gun, as in, Price Control, please bring a Gun to aisle 5. Now, stop and think. How does that sounds to CUSTOMER ears? A GUN?

Funny? Not if someone drops dead of a heart attack. Better call it something else. For example, Price Control, please bring a hand-held stock Scanner to aisle 5.