H    

H-Cut v. To open a CARDBOARD or plastic wrapped CASE by making an H-shaped cut in its top surface. —n. Such an H-shaped cut. See also BASE-CUT, BOX CUTTER, LIFT-CUT, SHARK-CUT, STACK-CUT, TAPE-CUT, TOP-CUT, TRAY-CUT, WINDOW-CUT, X-CUT. See also RIM LOCK.

NOTE: The benefit of an H-Cut is it's one of the least invasive cuts, and most importantly of all, it preserves the integrity of the CASE'S sides. This is no big deal if you know for certain that the entire CASE will GO. But, if you're unsure, or you expect to have leftovers, what happens next? The answer is, the remainder of the CASE most likely gets STACKED—either on a SPECIALS CART or an OVERSTOCK RUNNER—and you'll need the CASE to be as strong and sturdy as possible to protect both the PRODUCT and you against any potential mishaps.

Technically, you might call the way you open a standard CARDBOARD CASE with a middle seam on top an H-Cut, since if you cut the two sides and the seam, it is H-shaped. However, that's just a standard TAPE-CUT, and not what we're talking about here. Here, we mean a cut covering an area smaller than the full top of the CASE.

Hand JACK n. See JACK.

Hide v. To place a slight excess of a PRODUCT somewhere close to its regular HOLE on the SHELF, once the HOLE itself has been completely filled: Hide up to 2 or 3 extra items—no more. See also GO, JAM, LAY-IN, MAKE IT GO.

NOTE: Why Hide? Because it saves time and trouble. Picture it: you've filled the HOLE, except you have one or two ITEMS left over. As appropriate, do you take them back to the SPECIALS RUNNERS or BACK-STOCK them? It depends...

Generally speaking, you should not attempt to Hide big, bulky ITEMS like gi-gundo bags of dog food, or mega-canisters of laundry detergent. Neither should you try to Hide something that MOVES very slowly, like, say, a specialty imported chutney.

It's generally OK to Hide it if:
  • after filling its assigned HOLE, you only have 1, 2, or at most 3 ITEMS left over
  • it's relatively small
  • it's popular, has high turn-over, and the Hidden ITEMS will soon be reunited with the rest of the STOCK in the right SPOT
  • there's enough space either to the left or the right of its assigned HOLE
  • you can't JAM the extra where it belongs
When possible, JAMMING is preferable to Hiding, because it doesn't disturb other ITEMS.

Hiding a slight excess among neighboring ITEMS to the left or right is preferable to a SPOT on another SHELF above or below because on the same SHELF it's more easily discovered and more easily corrected as ITEMS are sold, or perhaps, as NIGHT CREW does its finishing BLOCK.

It's generally better to Hide shallow, behind just a few neighboring ITEMS, and not all the way at the back of the neighboring HOLE. Remember, you want Hidden ITEMS to be restored to their proper HOLE sooner rather than later. It's bad if, say, the same size and shape of pickle jar is buried and goes undiscovered at the back of a neighboring HOLE when the ITEM'S proper HOLE has run empty. The goal is to mess up the ordering and INVENTORY control system as little as possible.

High-Lift n. A heavy, powered, walk-behind forklift capable of lifting a loaded PALLET up to about three stories high and extending its fork to insert and remove it from the OVERSTOCK RACKS in the BACK ROOM. See also JACK.

Hole n. 1. A PRODUCT'S normally assigned SPOT on the SHELF. 2. A SPOT that's either nearly or completely empty.

Hollow n., adj. A DISPLAY characteristic, as having a false front and interior supports; same as DUMMIED UP: Build it hollow. Contrast SOLID.

Hollow Out v. To take PRODUCT from the interior of a DISPLAY, behind its FACE, usually to build it up higher again: Hollow out that display.

Holster n. A small, separate, pocket-like container affixed to a belt via a clip which is used to hold and keep a BOX CUTTER readily available when not in immediate use. See also BELT CLIP. Contrast HUNT2.

Hunt v. 1. To physically lead or guide a CUSTOMER who is in search of a particular PRODUCT: We're hunting for Tahini. See also WHERE IS... ? 2. To search in your pants pocket for your CUTTER.

NOTE:

Hunting1, that is, taking the time and trouble when asked to help a CUSTOMER locate what they want to buy helps build GOODWILL, and is generally A Very Good Thing. Even if you don't find it, they know you care.


Continually Hunting2 in your pants pocket for your BOX CUTTER is both a nuisance and a waste of time. Get a BELT CLIP or HOLSTER.