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Off-Sale adj. 1. Any ITEM that is no longer ON SALE, and thus has returned to its regular price. 2. Any REGULAR PRICED ITEM.

On/Off THE CLOCK adv. 1. Working/not working and available to take assignments or not. 2. Just PUNCHED IN or OUT a short time ago: "I'm off the clock."

O.O.D. adj. "Out-of-Date." See EXPIRED.

O.O.S. adj. See OUT-OF-STOCK.

Order v. The act of initiating the acquisition or resupply of one or more ITEMS. —n. 1. A record of requested PRODUCTS or SERVICES. 2. Anything your MANAGER or other STORE MANAGER asks you to do.

NOTE: To Order PRODUCT to restock the SHELVES, the SHELF TAG is SCANNED with the GUN on an appropriate setting. This is usually done by a STORE MANAGER, DEPARTMENT MANAGER, NIGHT CREW CHIEF, or other duly deputized individual. Some employers include Ordering as part of a STOCK CLERK'S job description, but my STORE does not.

OSHA n. "Occupational Safety and Health Administration." The federal agency that regulates workplace health and safety standards.

Out-of-Date adj. See EXPIRED.

NOTE: Out of Date ITEMS go to a specially-marked SHELF on the DAMAGED ITEMS RACK in RECEIVING. If they don't fit, any such CASES should be marked O.O.D. and STACKED on the floor nearby.

Out-of-Stock adj. A temporary condition where the SHELF is empty and there's no more of that particular ITEM in the BACK ROOM: "Sorry—we're out of stock." See RAIN CHECK.

NOTE: For any SALE ITEMS that are Out-of-Stock, CUSTOMERS should be encouraged to get a RAIN CHECK from the CUSTOMER SERVICE DESK at the front of the STORE. The GROCERY MANAGER may know more about why an ITEM is Out-Of-Stock, as well as if and when more might come in. Ask.

Look for Temporarily Out of Stock tags on a clipboard beside the GROCERY MANAGER'S desk. To reduce the number of times you may have to go over the same information with different CUSTOMERS, fill out a Temporarily O.O.S. Tag for the SHELF and put it in the HOLE.

Overstock n. See BACK-STOCK.